Privacy
Casinò Locarno SA is responsible for processing data associated with the Casineo player account. Swiss data protection law applies, as does the GDPR where applicable.
Account and gaming data
Casineo processes identity and contact details, identity documents, payment data, gaming history and support enquiries. This data is required for account administration, identity checks, payment processing, security and the player protection measures required by law.
Disclosure and retention
Where necessary, data may be shared with payment and IT service providers as well as the relevant authorities. Account and transaction data is retained for ten years after the customer relationship ends.
Access and correction
You can request access to your personal data and ask for incorrect information to be corrected. Data can be deleted where no statutory retention obligations apply. Consent, for example for newsletters, can be withdrawn at any time for the future.
Privacy enquiries relating to the Casineo player account can be sent in writing to Casinò Locarno SA, Largo Zorzi 1, 6600 Locarno.
Slot demos
A demo on this website is loaded only after you click it. Your browser then connects to the relevant game provider and transmits technical information such as your IP address and browser data. The provider may use its own cookies and storage functions.