With TWINT, cards, Apple Pay, Paysafecard or PostFinance, you can deposit from CHF 10. Funds are usually credited to your player account immediately. Bank transfers can take up to three working days.
Withdrawals are paid to your Swiss bank or PostFinance account. Casineo usually processes them within one working day. It may then take additional bank working days for the money to reach you.
Minimum deposit for all methods
For withdrawing your real money
Usual withdrawal processing time
For deposits and withdrawals at Casineo
Under «Deposit» in your player account, you can select the payment method and amount. The minimum deposit is CHF 10, including for bank transfers. Deposits with TWINT, Visa or Mastercard, Apple Pay, Paysafecard and PostFinance / Postcard are usually credited immediately.
Card payments require authorisation from the card issuer. Credit cards must be linked to a bank account. If the payment is not authorised, no funds will be credited.
| Deposit | Minimum amount | Crediting | Withdrawal |
|---|---|---|---|
TWINT | CHF 10 | Usually immediate | No |
Visa / Mastercard | CHF 10 | Usually immediate | No |
Apple Pay | CHF 10 | Usually immediate | No |
Paysafecard | CHF 10 | Usually immediate | No |
PostFinance / Postcard | CHF 10 | Usually immediate | To your PostFinance personal account |
Bank transfer | CHF 10 | Up to 3 working days | To your Swiss bank account |
Even if you deposit with TWINT or Paysafecard, your withdrawal is paid to a Swiss bank or PostFinance account in your name.
In your player account, select TWINT under «Deposit» and choose the amount you want. Once the payment has been confirmed, the funds are usually credited immediately. Deposits start from CHF 10.
Withdrawals via TWINT are not available. For withdrawals, you add your Swiss bank or PostFinance account.
At Casineo, you can deposit with Paysafecard from CHF 10. Funds are usually credited immediately. Casineo does not charge a deposit fee; Paysafecard may charge its own fees.
Withdrawals via Paysafecard are not available. The money is paid to your Swiss bank or PostFinance account.
With a bank transfer, it can take up to three working days for the funds to be credited to your player account. The recipient is Casinò Locarno SA. Including your player name in the payment reference allows the deposit to be matched to your Casineo account.
You can find the bank details in Casineo Help. The minimum amount is CHF 10.
Minimum amount for bank transfers too
Until the funds are credited to your player account
Casineo usually processes withdrawals within one working day and releases the transfer. It may then take several more working days for your bank to credit the money.
Casineo does not process withdrawals at weekends. If your request is not processed on Friday, it will continue after the weekend. Missing documents or additional checks can delay the withdrawal further.
Usual processing time at Casineo
Until your bank credits the funds
Under «Withdrawal», enter your IBAN, the account holder’s name and the amount you want to withdraw. There is no minimum withdrawal amount.
Your player account must be fully verified. An active bonus with outstanding wagering requirements or missing bank documents can prevent the withdrawal.
After processing, the money is transferred to your Swiss bank or PostFinance personal account. The time until the funds are credited then depends on your bank’s processing time.
Before your first withdrawal, both your player account and bank account must be verified. This includes confirmed identity and residential address details, as well as a bank document showing your IBAN. Casineo may request additional documents.
Upload the documents in your player account. Identity and address documents are usually reviewed within 24 hours.
For identity verification, you need a copy of a valid official identity document. Additional proof of address is required if your residential address could not be verified automatically.
Withdrawals are paid to a Swiss bank or PostFinance personal account in your name. An account held solely in another person’s name is not permitted.
For bank verification, you need to provide a document once that clearly shows the IBAN registered on your account. It must be no more than three months old.
Withdrawals to Revolut accounts or credit cards are not available. TWINT, Apple Pay and Paysafecard are also deposit-only methods.
A joint account with your partner is permitted provided the other account holder is not subject to a gambling ban in Switzerland or Liechtenstein. You must also be an account holder.
As long as an active bonus has outstanding wagering requirements, you cannot request a withdrawal. You can either complete the required wagering or cancel the bonus in the bonus overview.
After cancellation, the bonus funds are forfeited. You also lose your wagering progress, and the bonus cannot be reactivated. You can withdraw your remaining real money once the other requirements have been met.
Casineo charges no deposit or withdrawal fees. Your payment provider may charge its own fees. There is no minimum withdrawal amount; deposits start from CHF 10.
Deposit and withdrawal fees at Casineo
Minimum deposit for every method
A deposit limit restricts the amount you can deposit within a set period. A reduction takes effect immediately. An increase or removal only takes effect after 24 hours.
Until your account is fully verified, total deposits are limited to CHF 1’000. You cannot withdraw winnings during this period. You have 30 days after registration to submit the required documents.
If your deposits or withdrawals total CHF 4’000 within 24 hours, Casineo must establish who owns the funds being used. Additional financial documents may be required. While this review is in progress and the requested documents are still missing, the account remains blocked and withdrawals are not possible.
If your payment method has been charged successfully but the deposit is missing, Casineo Support can help via chat. A bank transfer can take up to three working days to be credited.
An account that is not yet fully verified, an active bonus or missing bank documents can delay a withdrawal. Once approved, your bank’s processing time is added. Casineo Support is available every day from 08:00 to 24:00 by chat and email.
You decide whether to deposit. You can choose not to deposit, lower your limits or take a time-out. Rent, bills and other ongoing expenses come first.
You can deposit with TWINT from CHF 10. Funds are usually credited immediately. Withdrawals via TWINT are not available. Your real money is paid to a Swiss bank or PostFinance account in your name.
No. Paysafecard is a deposit method. For withdrawals, you need a Swiss bank or PostFinance personal account in your name, even if you deposited with Paysafecard.
Casineo has no minimum withdrawal amount. Your account must be fully verified. An active bonus with outstanding wagering requirements must first be wagered or cancelled.
No. Casineo usually processes withdrawals within one working day and does not process them at weekends. It may then take several additional bank working days for the funds to be credited.
No. Withdrawals to Revolut accounts and credit cards are not available. You can withdraw to a Swiss bank or PostFinance personal account.
Yes, provided you are an account holder and your partner is not subject to a gambling ban in Switzerland or Liechtenstein. An account held exclusively in another person’s name is not permitted for withdrawals.
Your identity and residential address must be verified. You also need to provide a bank document once, no more than three months old, that clearly shows your registered IBAN. Casineo may request additional documents.
No. You can only withdraw winnings after full verification. Until then, total deposits are limited to CHF 1’000. The required documents must be submitted within 30 days of registration.
A bank transfer can take up to three working days to be credited. If your payment method has been charged successfully and the deposit is still missing, Casineo Support can help via chat. The team is available every day from 08:00 to 24:00.
In your player account under «Gaming history», you can view your deposits, withdrawals, stakes, winnings, losses and net result for any selected period.
