30× wagering
On standard eligible slots, the wagering requirement is normally 30 times the original bonus amount.
Casineo Casino.
From Locarno.
For Switzerland.
Casineo is the online casino of Casinò Locarno. The game selection includes slots from Greentube, Pragmatic Play and Hacksaw Gaming, as well as roulette, blackjack and live casino games.
Deposits start from CHF 10 — including via TWINT. Your first deposit comes with a bonus of up to CHF 500; deposit at least CHF 80 and you also receive 250 free spins. Wagering requirements apply.
Casinò Locarno SA
Operator based in Ticino
Swiss licence
2023-B-10-E
From CHF 10
Minimum deposit
08:00–24:00
Customer support, daily
Your first
deposit bonus.
On your first deposit, you receive a 100% bonus up to a maximum of CHF 500. Deposit at least CHF 80 and you also receive 250 free spins.
Bonuses are optional. You can decline an offer. Bonus funds can only be withdrawn once the applicable wagering requirements have been completed in full.
Up to CHF 500
100% on your first deposit
250 free spins
Added from a CHF 80 deposit
One month
You normally have one month to complete the bonus wagering. Individual promotions may have different time limits.
Not every game counts
Roulette and jackpot games are excluded. The bonus also cannot be used on certain slots.
Slots from Greentube,
Pragmatic Play & more.
Casineo offers Hot Cherry deluxe from Greentube, the Olympus series from Pragmatic Play and Le Bandit from Hacksaw Gaming. Other games come from Wazdan, Playtech, Playson, Light & Wonder and Push Gaming.
Gates of Olympus 1000
Pragmatic Play
Big Bamboo 2
Push Gaming
Le Bandit
Hacksaw Gaming
Hot Cherry deluxe
Greentube
Prefer cards
to reels?
Roulette, blackjack, poker and baccarat complement the slots at Casineo. In the live casino, rounds are streamed with real dealers. Rules and stakes vary depending on the table.
You can also play jackpot slots at Casineo. The deposit bonus cannot be used on jackpot games or roulette.
Deposit with TWINT.
Withdraw to your bank account.
Deposits are available via TWINT, Visa, Mastercard, Apple Pay, Paysafecard, PostFinance / Postcard and bank transfer. The minimum deposit is CHF 10 for every method.
Casineo does not charge deposit or withdrawal fees. Your payment provider may charge its own fees.
TWINT
Visa / Mastercard
Apple Pay
Paysafecard
PostFinance
Bank transfer
| Payment | Crediting or processing | Requirement |
|---|---|---|
| TWINT, cards, Apple Pay, Paysafecard, PostFinance / Postcard | Usually immediate | Deposit from CHF 10 |
| Bank transfer | Up to 3 working days | Deposit from CHF 10 |
| Withdrawal | Usually processed within one working day; bank transfer time follows | Swiss bank or PostFinance account in your name |
No minimum withdrawal
There is no minimum withdrawal amount. Casineo does not process withdrawals at weekends. It may take several working days for the funds to reach your account.
A verified account
For your first withdrawal, Casineo requires a bank document in addition to identity and address verification. The document must be no more than three months old and confirm your IBAN. Withdrawals to credit cards or Revolut cards are not available.
With an active bonus
Outstanding wagering requirements must be completed, or the bonus must be cancelled before withdrawal. If you cancel, the bonus funds are forfeited.
Your account.
Your access to Casineo.
You can open an account if you are at least 18 years old and live in Switzerland or are ordinarily resident there. Anyone subject to an existing gambling ban is excluded from participation. Your account may only be used by you.
Registration
Register at Casineo via «Register». You first receive a provisional player account. Casineo fully activates it once your details have been checked.
ID and address
Within 30 days of registration, you must submit a copy of a valid official identity document. If your address cannot be verified automatically, you must also provide proof of address, such as a bill or bank statement. You can upload the documents directly in your account.
Verification
Casineo normally reviews submitted documents within 24 hours. If the required documents are still missing after 30 days, your account is made inactive. It must be fully verified before you can withdraw.
Also on your smartphone
You can use Casineo in your browser — including on a smartphone. Chrome, Firefox and Safari are supported. No app installation is required to use the website. Sign in with the same account details.
Forgot your password?
Use «Forgot password» to reset your password. If you still cannot sign in, Casineo Support is available every day from 08:00 to 24:00 by chat or email.
Casinò Locarno, Ticino
Casinò Locarno.
In Ticino.
Casineo is operated by Casinò Locarno SA in Ticino. Its Swiss online casino licence number is 2023-B-10-E. The games offered are reviewed by the Swiss Federal Gaming Board before approval and are also checked by independent certification bodies.
Casineo Support is available every day from 08:00 to 24:00 by chat and email. Outside these hours, a chatbot is available.
Data protection at Casineo
Casineo’s information security management system is certified to ISO/IEC 27001. Personal data is stored on Casineo’s servers and on the platform provider’s servers. Player and transaction data is retained for ten years after the business relationship ends.
Gambling needs
limits.
Gambling can lead to financial losses and addiction. Winnings are not guaranteed. Money needed for rent, bills or everyday expenses should not be used for casino play.
Your own limits
Deposit, stake and loss limits help restrict your play. A reduction takes effect immediately. An increase or removal only takes effect after 24 hours.
Time for a break
Time-outs are available from 15 minutes to six months. A gambling ban also applies to other licensed providers in Switzerland and Liechtenstein.
Confidential help
Careplay provides information about problem gambling and contact details for specialist services. Die Dargebotene Hand is available on 143 for a confidential conversation — including if you are worried about someone close to you.
Questions about Casineo.
Is Casineo a legitimate Swiss casino?
Casineo is the online casino of Casinò Locarno SA and holds Swiss licence 2023-B-10-E. Games are reviewed by the Swiss Federal Gaming Board before approval and are also checked by independent testing bodies. Gambling still involves a risk of loss.
Who can play at Casineo in Switzerland?
You must be at least 18 years old and have your residence or ordinary residence in Switzerland. An existing gambling ban or legal prohibition on gambling excludes you from participation. The player account is personal and may not be shared with others.
What experiences do players have with Casineo?
Experiences with Casineo vary: some players are satisfied with the game selection, deposits and withdrawals, and support. Others criticise account restrictions or the handling of deposits and bonuses (Trustpilot).
How much is the Casineo welcome bonus?
The first-deposit bonus is 100% of your first deposit up to a maximum of CHF 500. Deposit at least CHF 80 and you also receive 250 free spins. Bonus funds are subject to wagering requirements and are not immediately withdrawable.
Can I deposit at Casineo with TWINT?
Yes. TWINT deposits start from CHF 10 and are normally credited immediately. Withdrawals require a Swiss bank or PostFinance account in your name.
How long does a Casineo withdrawal take?
Casineo usually processes withdrawals within one working day. Depending on your bank, it may then take several more working days for the funds to reach your account. Casineo does not process withdrawals at weekends.
Which documents do I need for my account?
A valid official identity document is required for full activation. If your address cannot be verified automatically, you must also provide proof of address. For your first withdrawal, Casineo also requires a recent bank document confirming your IBAN.
How do I log in to Casineo?
At Casineo, select «LOGIN» and enter your account details. Use «Forgot password» to reset your password. If you have trouble accessing your account, Casineo Support can help by chat and email.
Do I need an app to use Casineo on my smartphone?
No app installation is required to access the Casineo website. You can use the site in your browser; Chrome, Firefox and Safari are supported.
Does Casineo offer live casino and jackpot games?
Yes. The selection includes live roulette, live blackjack, poker and baccarat, as well as jackpot slots. Jackpot games and roulette are excluded from the deposit bonus.
Can I play without a bonus?
Yes. Bonuses are optional and can be declined. If a bonus is already active, you can cancel it; the bonus funds and all wagering progress made so far will then be forfeited.